Based in Kent, Facts International has one of the largest, most dynamic telephone research centres in the UK where our highly trained team conduct UK and international research from over 200 state-of-the-art workstations using the multi-mode Confirmit Horizons software.

Cost-effective web surveys with up-to-the-minute features that keep respondents engaged, resulting in high quality, accurate data.

With over 3,000 skilled brand ambassadors, Facts can capture insights anywhere in the UK. Our face-to-face offering includes store exit interviews, street intercepts, door-to-door surveys, and central location tests.

Facts undertakes extensive mystery shopping studies - from financial services compliance to the sale of exotic pets, and from small-scale dips to large-scale trackers. Our mystery shopping delivers the highest quality standards and as a consequence, Facts is fast becoming one of the leading providers in the UK.

Many agencies claim a fast turnaround of data – but our team of researchers redefine the meaning of a speedy response. From initial enquiry to getting your project into field, Facts International ensures that all our methodologies - including CAPI, Halls and mCAPI - deliver results quicker than anyone else, getting you the data you need, when you need it.