Mark Hirst

Mark Hirst

Engagement Director

Mark’s specialism is engagement and his favourite quotation comes from Benjamin Franklin who said, "Tell me and I'll forget, show me and I might remember, involve me and I'll understand“.

Mark has over 20 years' experience of working in customer insight and marketing environments. He specialises in helping businesses to put customer insight at the centre of business decisions and activity.

Apart from being an enthusiastic cricketer, Mark is an active Football Association referee… and is always happy to show people his red card!
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