Facts International’s Face-to-Face Interviewer Excellence Recognised at the Annual IQCS Awards

Facts International’s Face-to-Face Interviewer Excellence Recognised at the Annual IQCS Awards

Committed to celebrating the ‘Unsung Heroes of Quality’ in research operations, the annual IQCS Quality Awards took place in London on Thursday 16th November 2017, highlighting those individuals and companies who go the extra mile to make quality a fundamental part of the data collection process.

At the event four awards were presented: Interviewer Excellence – CATI; Interviewer Excellence – Face-to-Face; Fieldwork Excellence; and ICQS Quality Ambassador. All awards were judged by current IQCS Chair, Penny Steele, and former IQCS Chair, Claire Harris.

During the evening Facts International was announced as the winner of the IQCS Interviewer Excellence – Face-to-Face Award, making this the third win for Facts at the IQCS Awards in the last three years.

The award, won in relation to our work on the University of Stirling’s ‘Healthy Ageing in Scotland’ (HAGIS) project, cast a light on one of Facts International’s most experienced face-to-face interviewers and recognised her involvement in this vital pilot programme. HAGIS is one of 13 longitudinal studies conducted worldwide, that all look at health, welfare, and retirement amongst those over 50 years of age. Using an in-home methodology, our interviewers visited some of the toughest postcodes in extremely rural locations around Scotland, in strenuous winter conditions.

On presenting the award, Judge Penny Steele cited “When Facts International was conducting this year’s ‘Healthy Ageing in Scotland’ (HAGIS) project, Veronica (Vicky Powell) proved pivotal support. Of her own volition, she outlined fieldwork issues and solutions, recommending a number of steps to increase fieldwork achievement while maintaining cost effectiveness; and she quite literally went the extra mile, travelling 600 miles to cover difficult locations. Another worthy winner.”

Upon hearing of the win, Dr Elaine Douglas who heads up the HAGIS Leadership Team at the University of Stirling said: “Congratulations to both Facts International and their star interviewer Vicky Powell on this worthy win. We always knew we were a good team!”

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