Welcome to Facts International Ltd

Facts International Ltd is one of the UK’s foremost market research companies specialising in the provision of both full service and fieldwork/tabulation services direct to major UK and international clients, as well as to other well-known market research agencies. We have been providing research solutions for a myriad of clients for over 25 years from our base in Ashford, Kent, employing around 75 full-time staff, a panel of 800 telephone interviewers for our 200 booth telephone centre, and 2000 face-to-face interviewers across the UK and the Republic of Ireland. Our ethic of sustained and continual improvement is one of the main reasons that clients retain our services. Facts International is part of Chime Communications plc.

We have vast experience in quality research methodologies and analysis, we use the latest technology and our staff members are highly skilled and well experienced. Clients can be assured that the information we collect is what they want and provided when they want it. We excel in capturing relevant, incisive, accurate, up-to-the-minute research. Whatever the size of project, first class quality is assured through comprehensive interviewer training schemes, constant monitoring, control checks and supervision. Specialist panels of experienced interviewers complete a service across industry and consumer markets, both in the UK and overseas.

We are dedicated to offering tailored research that allows us to produce client orientated value. All interviewing conducted by Facts International Ltd is subject to BS EN ISO 20252:2006/ IQCS standards and MRS codes of conduct, and Facts International Ltd is a member of the MRS Interviewer Identity Card Scheme, and an MRS Company Partner.